General enquiries - 01908 255455
If you are a passenger on public transport and have a query with an ITSO smartcard then please contact the issuing local authority or transport operator who will be able to assist you with your query. The name of the organisation will be printed on your smartcard. ITSO do not issue any schemes or smartcards.
Certification & testing
Technical including the ITSO Specification
Email: techteam@itso.org.uk
Mobile: 07581 474071
Service management team
For general Security, ISMS, ISAM, HOPS, product questions
Email: smtadmin@itso.org.uk
Mobile: 07912 731824 or 07462 903137
SMT out of hours (ISMS help desk)
Provided 7am to 8am, and 5pm to 7pm, Monday to Friday, and 7am to 7pm Saturday and Sunday, including all bank holidays bar Christmas Day and New Year’s Day.
Email: smtadmin@itso.org.uk
Service Desk ITSO Portal
Mobile: 01908 418713
Membership & business development
Membership Product & Services Queries & Business Development
Email: acc_man@itso.org.uk
Yotra Ltd
For all ITSO on Mobile sales queries and/or Yotra enquiries:
Email: info@yotra.co.uk
www.yotra.co.uk