ITSO Board of Directors
Alistair Smith
Non Executive Director
Dr Alice Maynard
Non Executive Director
Christian McMahon
Non Executive Director
Gordon Hanning
Non Executive Director
Steve Holden
Chief Executive Officer
Alistair Smith
Non Executive Director
Dr Alice Maynard
Non Executive Director
Christian McMahon
Non Executive Director
Gordon Hanning
Non Executive Director
Steve Holden
Chief Executive Officer
Alistair is a commercially driven Non-Executive Director and Board Advisor. He has worked across multiple sectors, both public and private including financial, consumer goods, utility and transport. He has an in-depth knowledge of the UK transportation sector having served as Director of Commercial and IT for Stagecoach Group during which time he created and led a new Digital Division to deliver a £100m transformation programme.
Alistair Smith is currently Executive Chair of Yotra Limited, a wholly owned digital ticketing subsidiary of ITSO Limited.
Dr Alice Maynard CBE holds a portfolio of non-executive and business advisory roles and serves as a non-executive director (NED) for the Financial Conduct Authority, where she chairs the People Committee. Alice is also Chair and Pro-Chancellor of the University of York Council and a member of the Government Commercial Office Remuneration Committee.
Founder of Future Inclusion, Alice works as an executive coach and mentor, helping leaders improve organisational performance through inclusive practices. She has worked with various transport operators, including Transport for London, where she chaired their Independent Disability Advisory Group.
For more information about Future Inclusion visit www.futureinclusion.com
Christian is currently the Chair of ITSO Ltd.
Christian holds a range of board-level roles including Chair, Non-Executive Director, CIO, CTO, Chief Transformation Officer and Private Equity Advisor. He has a proven track record of delivering complex transformation and technology modernisation programmes, ERP implementations and Target Operating Model innovation that drive exceptional value creation.
Christian specialises in aligning digital, data and technology strategies with wider business objectives across multiple sectors.
Gordon has worked in the public sector of passenger transport for 39 years, holding senior leadership roles within both local authorities and central government. He has built strong relationships with senior stakeholders across all public transport modes and the wider smart ticketing and payments ecosystem, operating across policy, strategy and delivery.
He led one of the largest ITSO schemes in the UK for approximately 15 years. Gordon combines strong commercial and financial acumen with deep expertise in audit, risk and governance, underpinned by a consistent track record of delivering complex programmes on time and within budget.
Steve leads the strategic direction of ITSO, strengthening organisational resilience through investment in people and technology. Steve has overseen the evolution of the latest ITSO Specification and brought the development and delivery of ITSO’s core products - ISAM and ISMS in-house to enhance capability and long-term sustainability.
Also serving as Chief Technology Officer of Yotra Ltd, he is instrumental in driving the expansion of secure, interoperable ticketing into mobile environments.
Steve has more than 20 years’ experience as a senior technical leader, with extensive expertise in the payments sector and in delivering PCI-DSS approved solutions.
Alistair is a commercially driven Non-Executive Director and Board Advisor. He has worked across multiple sectors, both public and private including financial, consumer goods, utility and transport. He has an in-depth knowledge of the UK transportation sector having served as Director of Commercial and IT for Stagecoach Group during which time he created and led a new Digital Division to deliver a £100m transformation programme.
Alistair Smith is currently Executive Chair of Yotra Limited, a wholly owned digital ticketing subsidiary of ITSO Limited.
Dr Alice Maynard CBE holds a portfolio of non-executive and business advisory roles and serves as a non-executive director (NED) for the Financial Conduct Authority, where she chairs the People Committee. Alice is also Chair and Pro-Chancellor of the University of York Council and a member of the Government Commercial Office Remuneration Committee.
Founder of Future Inclusion, Alice works as an executive coach and mentor, helping leaders improve organisational performance through inclusive practices. She has worked with various transport operators, including Transport for London, where she chaired their Independent Disability Advisory Group.
For more information about Future Inclusion visit www.futureinclusion.com
Christian is currently the Chair of ITSO Ltd.
Christian holds a range of board-level roles including Chair, Non-Executive Director, CIO, CTO, Chief Transformation Officer and Private Equity Advisor. He has a proven track record of delivering complex transformation and technology modernisation programmes, ERP implementations and Target Operating Model innovation that drive exceptional value creation. Christian specialises in aligning digital, data and technology strategies with wider business objectives across multiple sectors.
Gordon has worked in the public sector of passenger transport for 39 years, holding senior leadership roles within both local authorities and central government. He has built strong relationships with senior stakeholders across all public transport modes and the wider smart ticketing and payments ecosystem, operating across policy, strategy and delivery.
He led one of the largest ITSO schemes in the UK for approximately 15 years. Gordon combines strong commercial and financial acumen with deep expertise in audit, risk and governance, underpinned by a consistent track record of delivering complex programmes on time and within budget.
Steve leads the strategic direction of ITSO, strengthening organisational resilience through investment in people and technology. Steve has overseen the evolution of the latest ITSO Specification and brought the development and delivery of ITSO’s core products - ISAM and ISMS in-house to enhance capability and long-term sustainability.
Also serving as Chief Technology Officer of Yotra Ltd, he is instrumental in driving the expansion of secure, interoperable ticketing into mobile environments.
Steve has more than 20 years’ experience as a senior technical leader, with extensive expertise in the payments sector and in delivering PCI-DSS approved solutions.
Management Team
Steve Holden
Chief Executive Officer
Darren Marshall-Sewell
Technology Manager
Joseph Nelson
Service & Infrastructure Manager
Julie Liburd
Operations Manager
Ben Mottram
Project Manager
Dave Roberts
Strategic Account Manager
Dan Bruno
Account Manager