logo logo

Who runs ITSO

As a membership organisation, we are essentially run by our members, but for strategic and operational duties we are governed by a Board, elected by the ITSO Members.

Our Board

The ITSO Board oversees the work of ITSO Limited. In accordance with the Articles of the Company.

Board Members
Steve Wakeland (Executive Chairman)
Steve Holden 
Gordon Hanning 
Alistair Smith
Catherine Waller
Christian McMahon

Alistair Smith is the Chairman of Yotra Ltd which runs the ITSO Transit Hub Ltd (ITHL). The Board comprising above meet separately to discuss matters of Yotra Ltd.

Our Committees

ITSO’s Board can choose to create and authorise various bodies to undertake specific tasks. This has resulted in the establishment of a number of dedicated committees and groups.

Where possible, ITSO includes member representation on each committee to provide expertise in discussion and review.

Nomination and Remuneration Committee

The Nomination and Rumuneration Committee sits directly underneath the ITSO Board of Directors and makes recommendations to the Board as to potential appointments/changes to the Board of Directors and has responsibility for setting the employment and remuneration policies for the company.

Technical Committee

 The Technical Committee is responsible for ensuring assessment and development of the ITSO Specification which includes membership review and input.

Security Committee

This committee is an independent group of experts led by Professor Fred Piper, Director of the Information Security Group at the Royal Holloway, University of London. The committee’s main functions are to review ITSO security policies and provide comments and recommendations to the Board.  They also monitor and evaluate industry security standards, trends and threats and communicate these to ITSO’s membership.

Licensed Members Group 

This group consists of relevant members of the ITSO Limited team and its membership. They liaise with ITSO Limited and its Board on technical and commercial matters relating to the ITSO Specification, ITSO Environment, and compliant ITSO smart ticketing schemes and products.

ISMS User Group

This user group is a forum for feedback and exchange of information on all aspects of the ITSO Security Management System. It is an informal meeting which provides an opportunity for ITSO, Asset Management System Providers, and ISMS contractors to discuss current issues affecting the service, suggest improvements and plans for the future of the system, discuss developments and address any house-keeping issues.

Technology Development & Innovation Group

The Technology Development & Innovation Group (TDIG) is the initial engagement mechanism for ITSO and its members to drive development of the technology and specifications used in schemes.

TDIG sets the technical direction and vision, Project Management Office (PMO) drives the delivery and works with the business to support delivery.

Change requests (CR) can be raised by any ITSO member or ITSO employee, via the TDIG area on the ITSO website.  Every feature, idea, enhancement, defect, documentation requirement – every bit of work we do is derived from a TDIG submission.  Each request will include a Summary Description and a Business Case.