Test Analyst (ITSO Certification)

Office Based: Milton Keynes
Driving licence and access to vehicle

The Test Analyst (ITSO Certification) is responsible for delivering supplier certification activities against the ITSO Specification. The role ensures that supplier products and solutions are tested consistently, accurately and in accordance with the ITSO Certification Scheme.

The role supports suppliers throughout the certification process by developing certification test plans, executing compliance testing and producing certification evidence and reports.

The Test Analyst acts as a technical specialist for supplier assurance activities and contributes to the continual improvement of ITSO certification services and test artefacts.

Key Responsibilities

Supplier Certification

- Deliver certification activities for supplier products and solutions.

- Review supplier applications and certification scopes.

- Develop certification test plans based on supplier implementations.

- Map supplier functionality against mandatory and optional ITSO requirements.

- Execute certification testing using ITSO tooling and environments.

- Produce certification reports and supporting evidence.

- Support certification recommendation activities.

Certification Testing

- Perform certification testing across various ITSO product/solution types including HOPS, POST, PersoPOST, ISAM and Media and future ITSO certified products and services. 

Responsibilities include:

- Compliance testing.
- Functional testing.
- Regression testing.
- Interoperability testing.
- Specification conformance testing.
- Test Artefact Management
- Maintain certification test scripts and test cases.
- Maintain reusable test data sets and card profiles.
- Maintain regression packs for common product types.
- Maintain traceability between certification tests and specification requirements.
- Support updates resulting from specification changes and Technical Notes.

Supplier Support

- Provide technical clarification during certification activities.
- Support supplier onboarding sessions.
- Assist suppliers in understanding certification requirements.
- Support issue resolution during testing.
- Participate in certification review meetings where required.

Continuous Improvement
- Identify opportunities to improve certification processes and test artefacts.
- Support automation initiatives where appropriate.
- Contribute to certification guidance and documentation.
- Provide feedback on specification and certification improvements.

Key Outputs
- Certification test plans.
- Certification reports.
- Certification evidence packs.
- Certification test scripts.
- Regression test packs.
- Test data sets and card profiles.
- Supplier technical feedback.

Measures of Success
- Certification activities delivered to agreed timescales.
- High-quality and repeatable certification testing.
- Accurate certification evidence and reporting.
- Effective supplier engagement throughout certification.
- Improved certification test coverage.
- Reduced certification rework and clarification activities.

Skills & Experience
- Strong knowledge of the ITSO Specification.
- Supplier certification processes.
- Smart ticketing technologies.
- Test methodologies and defect management.

Experience in
- Compliance testing.
- Functional and regression testing.
- Supplier-facing technical activities.
- Producing technical test documentation.

Ability to
- Interpret technical specifications.
- Produce high-quality test artefacts.
- Communicate technical issues clearly.
- Work collaboratively with suppliers and internal stakeholders.