Defining Management Framework for delivering Mobile Ticketing Service

ITSO, a member of the Smart Ticketing Alliance, and the GSMA have worked collaboratively with GlobalPlatform to design a technical document which details the service management process to deliver transport ticketing securely on mobile devices. The document brings the transport ticketing and mobile communities together to ensure interoperable mobile ticketing is brought to market efficiently and securely using an agreed framework.

Seamless end to end user experience

The document, entitled GlobalPlatform Systems End-to-End Simplified Service Management Framework Transport v1.0.0, streamlines the management of contactless services by outlining how GlobalPlatform Specifications can be used to deliver transport ticketing services on mobile devices. The framework specifies: the workflows between the involved parties to ensure a seamless end-to-end user experience; the overall architecture to provide clarity in the data flow and implementation; and, the configurations that should be used to ensure interoperability across various interfaces and devices.

“GlobalPlatform’s Specifications provide the architecture to effectively deliver innovative and convenient mobile ticketing services, without compromising security or privacy,” explains Mike Eastham, Chief Advisor - Technology at ITSO Limited and GlobalPlatform Public Transportation Sub Task Force Chair. “This new document is a turning point for mobile ticketing services, bringing a clear and simple guide on how existing standards can be applied. Using this consistent template, the transport community can speed up the deployment of mobile ticketing solutions, optimize existing smart card acceptance infrastructures and ensure interoperability between different transport operators.”

The document will be used by public transport operators and system integrators to build the required ecosystem with mobile network operators, secure element vendors and mobile device manufacturers.

John Verity, Smart Ticketing Alliance Chairman and ITSO's Chief Advisor, adds: “This technical framework allows public transport operators to deliver mobile ticketing with the same levels of security as their smart card schemes. The recommended standards emulate a smart card within a mobile device using a secure element that can communicate with NFC-enabled ticketing machines. Prior to this framework, fragmentation was widespread; different implementation and management models were created for different devices by different operators in different cities and regions. This level of industry collaboration between the transport ticketing market, the GSMA and GlobalPlatform, streamlines the deployment process and improves interoperability by outlining a basic infrastructure model that is proven and ready to implement.”

Contact Us

For more information on ITSO's role within the STA contact John Verity, ITSO Chief Advisor, john.verity@itso.org.uk

About GlobalPlatform

GlobalPlatform defines and develops specifications to facilitate the secure deployment and management of multiple embedded applications on secure chip technology. Its standardized infrastructure empowers service providers to develop services once and deploy across different markets, devices and channels. GlobalPlatform’s security and privacy parameters enable dynamic combinations of secure and non-secure services from multiple providers on the same device, providing a foundation for market convergence and innovative new cross-sector partnerships.

For more information on GlobalPlatform membership visit www.globalplatform.com