Applying for Certification & Testing

If you have products that will require the Certification & Testing Service, then you would be advised to book a testing session as soon as possible. To do this please follow the procedure and complete the first sections of the Testing Session Application Form. If you are applying for Certification of Equipment or Software, please return the relevant form (CMD, POST or HOPS). For all enquiries regarding the Certification and Testing Service please email operations@itso.org.uk .

Important note for the Suppliers submitting equipment for Certification and Testing

Suppliers who submit their products (CMD's, POST's & HOPS) to be Certified and Tested to the ITSO Specification compliancy, must adhere to the procedures laid down by ITSO. Initially these procedures will provide a testing session date for the submission of their products and outline the testing process that culminates in a Certificate being issued by ITSO. Failure to comply with these procedures can have financial implications (in the form of penalties), in the event that the test session date is cancelled.
 

Testing Resource

ITSO is committed to provide the ITSO Test Lab with at least 3 months notification of any change in the testing resource. Therefore if a Supplier wishes to book a testing session that is more than 3 months in advance and the testing period is at least 10 days, then ITSO may be able to increase the testing resource in order to accommodate the booking.
 

Certification and Testing Availability, Provisional Booking

ITSO appreciates that it may be difficult for a Supplier to commit many months in advance to specific Test Session dates. Therefore we have introduced a process to allow for provisional booking of a Testing Session. The process can be outlined as follows:

  • The Supplier provides ITSO with testing session dates that they would like provisionally allocated
  • ITSO will provisionally book those dates.
  • In the event that a second Supplier wishes to formally book the same dates and there is no other availability for those dates, ITSO will give the initial Supplier first opportunity to formally book their provisionally booked dates.
  • In the event that the original Supplier doesn't book the dates, then the provisional booking is relinquished for the second Supplier to book these

In summary, ITSO will give the first Supplier first option on their provisionally booked dates. If you wish to provisionally book a testing session, then please e-mail the dates to test@itso.org.uk .
 

Testing Session Information Availability

Due to the potential commercial sensitivity of test session bookings, ITSO has agreed to keep test session details confidential, known by the ITSO Executive and the Certification & Testing Service Provider only. The only information that ITSO freely publishes regarding the test sessions is the availability of dates for testing.

It is recognised by ITSO that Scheme Operators may from time to time require confirmation of the test sessions booked by the Suppliers to their Scheme. However, because of the confidentiality of this information ITSO will not allow the testing session details to be generally available.

If a specific Scheme requires confirmation of a specific Supplier's test session information the following process will be followed:

  • The Scheme asks the Supplier to provide them directly with the details of their testing session.
  • The Scheme also asks the Supplier to agree that ITSO can confirm these details.
  • The Supplier provides the Scheme with both the test session details and the authorisation for ITSO to confirm .
  • The Scheme provides both the details and the authorisation to ITSO.
  • ITSO will then confirm directly and exclusively to the Scheme if the testing session information for the specific Supplier is correct. This information will simultaneously be copied to the Supplier